This unit introduces you to how organisations function and the external factors that influence them, such as economic shifts, legal changes, and technological advancements. You’ll explore the importance of organisational culture, values, and behaviours, and how these influence employee experience and performance. You’ll also gain an understanding of how people professionals support and manage change initiatives, helping organisations adapt in a fast-paced environment.

Data and insight are central to effective people practice. In this unit, you’ll learn the fundamentals of using people data and analytics in HR, including how to gather, analyse, and interpret basic HR metrics. You’ll also explore how to present information clearly and confidently to inform decision-making, improve policies, and solve problems. The unit also introduces you to basic financial documents and budgeting principles that impact HR operations.

People professionals are expected to act ethically, inclusively, and professionally in all they do. This unit focuses on developing the core behaviours outlined in the CIPD Profession Map. You’ll explore topics such as professional integrity, valuing others, effective communication, and how to reflect on your own strengths and areas for development. You’ll also learn how to build positive working relationships and apply these behaviours in real-world HR and L&D contexts.

This practical unit covers the day-to-day knowledge and tasks involved in supporting the employee lifecycle. You’ll gain hands-on skills in areas such as recruitment and selection, onboarding, employee records, performance management, and handling absence or grievances. You’ll also gain an understanding of key aspects of UK employment law, and how to apply HR policies and procedures fairly and consistently. This unit provides the practical foundation for working confidently in an entry-level HR or L&D role.