CMI Level 3 Award Principles of Management and Leadership

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CMI Level 3 Award in Principles of Management and Leadership

Your success is assured with us.

Join an exclusive community of exceptional managers and leaders studying CMI Level 3
through the Chartered Management Institute.

This qualification is aimed at practicing or aspiring managers, project officers, or shift managers. Here you will learn how to set and monitor goals and objectives by providing instruction, direction, and guidance. A key part of your role is managing day-to-day operations and project activities.

Upon completing the Certificate and Diploma qualifications you will be awarded Foundation Chartered Manager Status. These qualifications put aspiring and early-career managers on a guided development pathway to becoming fully-fledged Chartered Manager.

Chartered Management institute logo

The Chartered Management Institute (CMI) has been leading the evolution of management since 1947, and is the only body approved by the Royal Charter for expertise on management & leadership.  Based in the United Kingdom and responsible for the UK’s first diploma in Management studies, CMI is the only body that can award the prestigious Chartered Manager Status.

We're here for you

With over 15 years’ experience, we specialise in providing fully accredited and globally recognised qualifications. Not only are we an Approved CMI centre, but we offer additional support and services to help you maximise your study success. These include:

A personalised Support Team who will encourage you, motivate you and check in with you regularly.

Pre-marking of each assignment prior to the official marking to professionally guide you and make sure you are on track with what the CMI assessors are looking for.

Experienced CMI tutors to support you and ensure you get the most out of your studies.

Recruitment services to help kick start your job seeking journey once you complete your studies.

Fully flexible study options that allow you to study from anywhere, at any time, with no limits.

Our CMI courses are accredited by the Chartered Management Institute (the CMI) and is the only body approved by Royal Charter for expertise in management & leadership.


CMI Level 3 Principles of Management and Leadership Award

Accredited by:

Chartered Management Institute CMI

Entry requirements:

None. However, you should have sufficient capability at the right level to undertake the learning and assessment.

Who is this for:

Aspiring Managers, Junior Managers, First line managers, shift managers, project officers, or any role where you manage a team


There is no exam, instead you need to submit and pass assessments which demonstrate that you have sufficiently understood the assessment criteria for each unit.

Your Success is Assured with
Manager Training

Manager Training is an Approved CMI center, with a team of experienced Career Consultants, Mentors, CMI Tutors and Recruitment Consultants waiting to support you any time during your study journey.  Supporting our learners and ensuring their success is our strength and passion.

We offer two levels of support to help you excel:

Standard Support

Standard Support might suit you if you have already completed a CMI qualification through us and don’t need the added support and services.

CMI Registration fee is the official enrollment fee payable to CMI to register you as a learner.

With the Standard Package we offer a prescribed list of modules/ study units only.

Official cost of marking each assignment.

Standard support is limited to helping with login issues or any technical issues.

2 months

Premium Support

Premium Support will suit you if you are studying CMI for the first time and want to get the best results from the valuable time you spend studying, researching and writing assignments.

CMI Registration fee is the official enrollment fee payable to CMI to register you as a learner.

With the Premium Support Package, Manager Training offers all the modules/study units available from the CMI so you have the widest selection to choose from to properly tailor a study programme to best suit you and boost your career.

Official cost of marking each assignment.

Each learner has a Study Coach and Mentor to keep you on track with your studies, provide you with study support and help ensure you successfully complete your studies in a smart and productive way as we know your time is valuable to you.   Their services to you also include:
  • A one-to-one formal induction on how to use the study portal, indicative content and how to do effective research
  • Provide you with a guide and support with writing assignments
  • Provide you with support initiating each new unit
  • Be on hand to support you at any time

Our learner surveys regularly highlight the value of having a study coach and mentor in helping them successfully achieve their qualifications in the most effective way.

You will have access to a CMI tutor for specific Management and Leadership related questions.

Pre-marking of each assignment by qualified CMI Tutors prior to the official marking (2 pre-marks per unit) to professionally guide you with each different assignment and the respective subject matter to make sure you are on track with what the official assessors are looking for.

One free retake for each assignment in case your assignment is referred.

Our Recruitment and Career Consultants can provide you with a professional CV review, LinkedIn profile review, interview support and career coaching.

You will gain CMI memberships so you can benefit from CPD (continued professional development), career tools, webinars, articles, events and networking with other CMI professionals.

3 months

CMI Membership

Whether you're an ambitious highflyer or at the start of your management journey, CMI offers a host of benefits to support you through your career journey:

Average Salary Projection


per year
£ 0 K

Shift Manager

per year
£ 0 K

Junior Managers

per year
£ 0 K

We offer the widest selection of study units to choose from

Manager Training offers all the level 3 modules or study units available from the CMI so you have the widest selection to choose from to properly tailor a study programme to best suit you and boost your career.

To achieve the CMI Level 3 Principles of Management and Leadership Award, learners must complete one unit to a minimum of 40 TUT hours and 4 credits.

Being equipped with the knowledge, skills and behaviours to manage and lead effectively is essential if an individual and their organisation are to succeed. This unit has been designed for learners who want to develop or sharpen their professional edge and enhance personal effectiveness. The unit focuses on the ways organisations operate. The application of management and leadership approaches and how these can positively impact on own role, lead to improved performance, and support teams, colleagues and customers.

The aim of the unit CMI 301 is to introduce the foundations for managers, which will be developed throughout all the level 3 units.
The ability to manage teams, which are able to communicate effectively and overcome barriers to achievement, is a critical skill for any manager. High performing cohesive teams are created in an environment where there is a collective understanding of values, goals and objectives.

This unit has been developed to support managers in understanding the nature of teams in the workplace, and how these can be managed to achieve results.
High performing individuals impact on the performance of teams and the organisation.

The aim of this unit is to develop the manager’s understanding of how to confidently use their knowledge, skills and abilities to support individuals, not only to perform well, but to exceed expectations.
As the range of communication tools used by a business continues to grow, and new technologies emerge, managers are faced with the challenge of how to select and use different tools to ensure that communication is effective, timely and has impact.

The aim of this unit is to equip managers with the knowledge and skills to select and use a range of workplace communication methods. These must be measurable and tailored to the needs of the target audience.
Developing relationships with internal and external stakeholders is an essential management skill. Stakeholders can have a positive or negative impact on the success of an organisation.

The aim of this unit is to equip managers to identify and understand stakeholder’s needs, know the purpose and benefits of building relationships with different stakeholder groups, and the methods of communicating with them to achieve results.
Treating colleagues, customers and stakeholders with dignity and respect enables relationships to develop and thrive.

This unit focuses on how to develop inclusive working practices in line with organisational and legal frameworks. This will not only impove the productivity and well being of staff, but impact positively on the whole customer experience.

A skilled and adaptable workforce is a collective group of people equipped with the knowledge, skills and abilities to achieve and exceed objectives.


This unit aims to support managers to identify and select innovative development opportunities. It will enable them to identify approaches to support and promote participation, and how to monitor the impact of development activities for individuals, teams and the organisation

Volunteers are uniquely placed to offer a wealth of skills and abilities to compliment those of employed staff within an organisation. Managed well, they can help an organisation improve the quality and capacity of the service.

The aim of this unit is to equip managers with the knowledge of how to engage, motivate and support volunteers to be effective within their role and address challenges with a positive ‘can-do’ attitude.
Conflict and disagreements in the workplace have a detrimental effect on team dynamics, productivity and motivation. The ability to respond effectively to conflict is a fundamental skill for all managers.

This unit aims to support managers to understand the types and causes of conflict and how to identify strategies to respond to conflict situations in a timely and professional manner.
Change is inevitable if an organisation is to maintain competitiveness and currency of practice. Managers are constantly asked to implement change to respond to commercial pressures, legal organisational requirements, efficiencies or improvements. Success often depends on the support given by managers to staff.

The aim of this unit is to enable managers to lead people positively through change. This is achieved by implementing plans which identify ways to make change successful, and gaining the support and trust of individuals and teams.
Whilst the scale, significance and complexity of a project will vary, the principles of carrying out a project will ultimately be the same.

This unit aims to equip managers with the knowledge, tools, and techniques for managing and monitoring projects. It also identifies approaches to managing risk and responding to the needs and expectations of stakeholders. The skills a manager will learn will not only enable them to improve own working practice, but will impact on the achievement of project outcomes.
Working efficiently is essential if a business is to remain competitive. A well structured workload is key to individual and team success.

The aims of the unit are to equip managers with the knowledge to identify priorities and set measurable objectives. Managers will know how to organise and allocate daily work activities, monitor outcomes, and respond practically to problems in a manner which supports the achievement of results.
Developing and sharing good practice enables individuals and organisations to develop and increase their potential to exceed personal and organisational expectations.

This unit explores how good practice can be developed, maintained, adopted and shared with stakeholders.

Budgets and resources are crucial to the functioning of any organisation. Organisations need to plan and manage money and resources to remain operational.

The aim of this unit is to equip managers with the knowledge that they need to manage budgets and other resources. 

Health and safety is important as it protects the well-being of employees and customers. There are serious, legal, financial, and reputational consequences if neglected.

The aim of this unit is to equip managers with an understanding of their statutory and organisational responsibilities in making the workplace safer.
The name of organisations who have built their reputation on the quality of their products or services readily come to mind. Managing quality is a collective activity, which has to be monitored continually to ensure standards are consistently met.

The aim of this unit is to equip managers with the understanding of how quality systems are used, the tools and techniques for monitoring and measuring quality, and the requirements needed to support a quality audit. The impact of this knowledge is to drive a culture of continuous improvement within the organisation.

Customers are key to the success of any business. It is essential to know how to deliver a great customer experience that meets and exceeds all customer expectations. This is regardless of whether they are a colleague, department within an organisation, or a member of the public purchasing a product or using a service.

The aim of this unit is to equip managers with an understanding of the parameters in which good customer service is delivered. It focuses on the end to end customer journey and encourages the manager to reflect on the customer service experience through the customer’s eyes.

The ability to solve problems, make timely business decisions and respond to customers needs is all dependent on the ability to access good quality data and information. With growing volumes of data, this challenge has become increasingly difficult to manage.

The aim of this unit is to equip managers with the knowledge of how to gather, assess and analyse different types of data and information, and how to report findings for different business purposes within legal and organisational guidelines.

Managers are increasingly faced with days packed full of meetings that leave little time to get things done. Run well, meetings can be a place where issues are discussed, problems resolved, and decisions are made. However, all too often, meetings lack purpose and there is frustration if little has been achieved.

This unit has been designed to challenge traditional thinking. It aims to equip managers with the knowledge and tools to try different approaches when conducting meetings. It also explores good practice for preparing for and leading meetings, which have impact and also delivers results

Delivering presentations can be very challenging. When done successfully, a presentation can lead to a job offer or a new contract. It also has the potential to engage team members to buy-into new ideas, or embrace new projects and opportunities.

The aim of this unit is to equip managers with the knowledge and skills to plan presentations to meet the needs of a target audience. The unit will enable managers to develop the knowledge and tools to deliver great presentations, which engage an audience and motive them to want to know more.
In order to meet the demands of an ever-changing workplace, individuals need to ensure they continue to update and develop their knowledge and skills. Planning for personal and professional development ensures greater opportunities for success.

The purpose of the unit is to support the manager to identify the benefits of engaging in personal and professional development. By using the knowledge gained, a meaningful development plan will be created to support them to become an effective manager in the workplace.

Your expertise will be confirmed

Our diploma is accredited through an internationally recognised institute

Chartered Management institute logo

Where to next?

This qualification forms part of the management and leadership qualification,
and encompasses a suit of comprehensive options.

CMI Level 3 Certificate
in Principles of Management and Leadership

CMI Level 3 Diploma
in Principles of Management and Leadership

CMI Level 4 Certificate
in Management and Leadership

CMI Level 4 Diploma
in Management and Leadership

Speak to us:

Have questions or are keen to chat? Request a call.
We have  knowledgeable advisors who are always on standby, ready to help guide you in your learning journey.