CMI Level 5 Award Management and Leadership

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CMI Level 5 Award Management and Leadership

Take the first step with Manager Training to join an exclusive community of exceptional managers and leaders studying CMI Level 5 through the Chartered Management Institute.

Your Success is Assured

Your success is assured with Manager Training as our CMI Level 5 training package offers you:

We offer two levels of support to help you excel:

Premium Support will suit you if you are studying CMI for the first time and want to get the best results from the valuable time you spend studying, researching and writing assignments.

Standard Support might suit you if you have already completed a CMI qualification through us and don’t need the added support and services.

Premium Support:

CMI Registration fee is the official enrollment fee payable to CMI to register you as a learner.

With the Premium Support Package, Manager Training offers all the modules/study units available from the CMI so you have the widest selection to choose from to properly tailor a study programme to best suit you and boost your career.

Official cost of marking each assignment.

3 months access to complete your qualification comfortably.

Each learner has a Study Coach and Mentor to keep you on track with your studies, provide you with study support and help ensure you successfully complete your studies in a smart and productive way as we know your time is valuable to you.   Their services to you also include:
  • A one-to-one formal induction on how to use the study portal, indicative content and how to do effective research
  • Provide you with a guide and support with writing assignments
  • Provide you with support initiating each new unit
  • Be on hand to support you at any time

Our learner surveys regularly highlight the value of having a study coach and mentor in helping them successfully achieve their qualifications in the most effective way.

You will have access to a CMI tutor for specific Management and Leadership related questions.

Pre-marking of each assignment by qualified CMI Tutors prior to the official marking (2 pre-marks per unit) to professionally guide you with each different assignment and the respective subject matter to make sure you are on track with what the official assessors are looking for.

One free retake for each assignment in case your assignment is referred.

Our Recruitment and Career Consultants can provide you with a professional CV review, LinkedIn profile review, interview support and career coaching.

You will gain CMI memberships so you can benefit from CPD (continued professional development), career tools, webinars, articles, events and networking with other CMI professionals.

Standard Support:

CMI Registration fee is the official enrollment fee payable to CMI to register you as a learner.

With the Standard Package we offer a prescribed list of modules/ study units only.

Official cost of marking each assignment.

2 months access to complete your qualification comfortably.

Standard support is limited to helping with login issues or any technical issues.

Helping learners succeed since 2009

Manager Training is an Approved CMI center, with a team of experienced Career Consultants, Mentors, CMI Tutors and Recruitment Consultants waiting to support you any time during your study journey. Supporting our learners and ensuring their success, is our strength and passion.

Manager Training offers level 2 right up to level 7 (team leader to senior manager) and our Career Advisors are on hand to help you select the best level and plan your studies.

About CMI Level 5

CMI Level 5 Award in Management and Leadership (603/2390/5)

The CMI Level 5 qualifications will ideally suite you if you are a practicing middle manager and leader or an aspiring middle manager. A learner studying level 5 may have experience at operational, divisional, departmental or a specialist level and will typically report to a senior manager or business owner.


The primary role of a practicing or aspiring manager at this level is to effectively lead and manage individuals and teams while delivering the aims and objectives of their organisation. The Level 5 qualification contains a breadth of units, which are reflective of the tasks and activities required by middle managers

Practitioner Certificate in Business Analysis Practice

This level suits:

Who are the CMI?

The Chartered Management Institute (CMI) is a professional institution for management that was founded in 1947 and was responsible for the UK’s first diploma in management studies. The CMI is backed by the Royal Charter, which means it is the only chartered professional body that can award the prestigious Chartered Manager status.

Widest selection of study units to choose from

Manager Training offers all the level 5 modules or study units available from the CMI so you have the widest selection to choose from to properly tailor a study programme to best suite you and boost your career.


To achieve the CMI Level 5 Award in Management and Leadership, learners must choose one unit below to a minimum or 40 TUT (Total Unit Time) hours and 4 credits.

Being equipped with the knowledge, skills and behaviours to manage and lead in a variety of organisational settings is essential if an individual and their organisation are to succeed.

This unit has been designed for learners who want to develop or sharpen their professional edge and enhance personal effectiveness. Learners will evaluate the impact of an organisation’s structure and governance on management and leadership. They will explore theoretical models, management and leadership styles and approaches designed to promote a culture of mutual trust, respect and support.
The ability to lead individuals and teams to success is arguably the most important skill a manager can possess.

This unit focuses on the essential management and leadership skills required to fulfil this challenging but rewarding role. The unit opens by focusing on the theoretical and practical approaches to developing, leading, and managing teams (remote or multi-disciplinary). The manager will look at techniques to assess current and future team capabilities, including the role of recruitment, selection and staff development which supports this. On successful completion of the unit, the manager will not only know the principles of managing individuals and teams, but they will understand approaches for supporting, motivating and inspiring teams and individuals to exceed expectations.
When individuals and teams are managed well, organisations thrive and staff satisfaction increases.

The aim of this unit is to equip managers with an in-depth understanding of the theoretical and practical approaches to leading and managing teams effectively. Managers will identify the techniques used to monitor and manage individual and team performance, assess current and future capabilities and adopt approaches to respond to these. On successful completion of the unit, managers will not only understand how to meet the challenge of leading individuals and teams, they will know how to support, motivate and inspire them to exceed expectations.
Managing the performance of staff is essential to the smooth running of an organisation.

This unit evaluates the reasons for managing performance and the approaches that can be used. It explores methods of rewarding the performance of individuals who exceed expectations, and analyses ways of managing under performance in a professional and supportive manner. This unit focuses on the way performance management, when used effectively, is able to impact on individual and organisational achievement.
Teams play a vital role in enabling organisations to achieve their goals.

This unit focuses on the purpose and characteristics of successful teams. Learners’ will review theoretical and practical approaches to team formation; and be able to analyse, and respond to challenges which occur when new teams are formed proactively.
Effective management of equality and diversity not only benefits staff and stakeholders, it can positively impact on an organisation’s achievement.

This unit has been designed to enable the learner to analyse the requirements for managing, monitoring and reporting on equality, diversity and inclusion. It focuses on the skills required to lead by example and how to adapt leadership styles to support others to see the benefits of inclusive practice. On successful completion of the unit, learners will be armed with the knowledge required to develop and implement an Equality action plan, and monitor its outcomes to make continuous improvement.
Coaching and mentoring are proven techniques used to enhance the skills, knowledge, talents and potential of individuals as part of an organisational learning and development strategy.

This unit explores the principles and practices of coaching and mentoring, and the impact these techniques can have in the development of a high-performance culture.
Having a skilled and talented workforce is fundamental if an organisation is to succeed. As responsibility for individual and team development becomes increasingly devolved to managers, it is essential they have the knowledge, skills and capabilities to ensure development needs are successfully met.

This unit has been designed to enable the learner to understand the role of the manager in workforce development, and the scope and purpose of development activities. They will also have opportunity to explore innovative approaches for delivering workforce development and how well chosen learning and development activities can contribute to a talent management strategy
Good relationships, whether they are with customers, suppliers, partners or staff, are a key contributor to an organisation’s success. To build stakeholder relationships that are long lasting and sustainable, they need to be planned and developed.

This unit explores the types and purposes of stakeholder relationships and the skills required to overcome challenges and manage these effectively.
Managing conflict takes resilience. It requires the ability to evaluate complex information, make evidence based judgements and act professionally within the bounds of organisational and legal frameworks.

This unit is designed to equip the learner with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.
Recruiting and selecting staff is a major challenge in a competitive market. Organisations are increasingly looking for innovative approaches to recruit individuals from the broadest talent pool.

This unit has been designed to equip learners with an understanding of the factors which impact on recruitment. They will know how to develop plans and strategies for selecting staff, and identify approaches for retaining the best of the best.
All organisations need a workforce with skills and behaviours that will better enable them to meet their objectives. In competitive environments, having the right people in the right place and at the right time continues to be a challenge.

The aim of this unit is to enable managers to understand the rationale for workforce planning and know how to develop a workforce plan to meet organisational objectives.
The ability to manage projects is a vital skill for all managers.

This unit focuses on the knowledge and skills required to manage projects successfully and overcome problems and challenges. It requires the learner to evaluate the methods and tools for planning tasks and activities, as well as knowing how to implement and manage project activities, build stakeholder relationships, manage resources and risk, monitor progress and report on outcomes.
Change is inevitable if an organisation is to maintain competitiveness and currency of practice.

This unit has been designed to enable the learner to evaluate types and reasons for change within organisations and be able to select and apply theoretical models for its management. The purpose is not only to enable learners to develop the skills to manage change and achieve set objectives, but to do so in a professional manner with open and honest communication throughout the entire process.
The ability to translate organisational objectives into operational plans is an essential management skill. The unit opens with the importance of understanding the strategic direction of the organisation and how to contribute to the strategic planning process. It then focuses on the knowledge and skills required to create and deliver operational plans. This includes the need to set key performance indicators, monitor quality and outcomes against the plan, and know how to effectively report on findings.
Inadequate resourcing can impact on the ability to achieve objectives; whilst being over resourced has financial implications.

This unit has been designed to enable managers to understand and respond to the challenge of managing and monitoring resources. Learners will understand the importance of effective and efficient resource use, identify and plan resource requirements and know how to procure resources in line with regulatory requirements.
Innovation has the power to transform organisations, teams and individual performance. When a culture of innovation and entrepreneurship thrives, new ideas and initiatives flourish.

This unit has been designed to enable learners to identify opportunities for innovation in the workplace (which may be in the form of new working practices, processes, new products or services), analyse the rationale for developing initiatives and know how to turn ideas into reality.
Business outcomes are optimised when risks are identified and managed effectively.

This unit has been designed to equip learners with an understanding of the scope and purpose of business risk management. This includes an evaluation of the types of business risks, the governance and approaches for managing these effectively, and how risk management can be implemented successfully within organisations.
Quality may be defined as excellence, capacity, grade, worth or meeting customer expectations. Whilst the definition of quality can easily be found in a dictionary it is much harder to develop and maintain.

This unit looks at the challenge of developing quality within organisations. It focuses on embedding continuous improvement into working practices. On successful achievement of this unit learners will understand the scope and purpose of quality management, approaches, tools and techniques for managing quality and how to judge its success.
Financial management skills are essential for all managers regardless of whether there is a dedicated finance team within an organisation. Financial acumen enhances decision making skills, which in turn supports management of projects, tasks and functional areas.

This unit has been designed to enable learners to understand how financial systems within organisations operate. Learners will evaluate the sources of finance for organisations, and understand the principles for setting and managing budgets in line with regulatory and organisational guidelines. This unit has been designed to enhance the learner’s confidence and credibility in financial management, which will translate into improved management skills.
The ability to analyse and manage data and information can lead to increased competitiveness, innovation, productivity and customer satisfaction. However, with data and information volumes increasing at unprecedented levels, the ability to interpret, use, and harness ‘big data’ can become an organisational challenge.

The aim of this unit is to equip learners with an understanding of the purpose and practices of interpreting, managing and presenting business data and information to inform decision making.
Delivering an exceptional customer experience is a challenge which requires skill, commitment, and an in-depth understanding of customer needs.

The aim of the unit is to develop managers understanding of their role and responsibilities in managing the customer experience. Learners will develop an understanding of the key features of a customer service culture and the customer journey, which if managed effectively will impact on an organisations success.
Marketing products and services is an activity which can be applied to a myriad of different business contexts. From utilising technology to create new processes and support services to improve the customer experience through to developing or adapting products or services to meet changing needs, the principles of marketing remain the same.

The aim of this unit is for the learner to understand the role of marketing to achieve organisational objectives. The learner will analyse the marketing environment, understand how to market a product or service and know how to judge the success of marketing outcomes.
Research into approaches to management and leadership can lead to dynamic results. Innovation, product development, performance improvement, change, customer service excellence, strategy and problem solving are just some of the results. Without research business can stagnate.

The aim of the unit is for the learner to conduct management research which will have an impact on individual and/or organisational practice. It is expected that learners will plan and manage a genuine project in the workplace or an academic enquiry relevant to an identified business need or challenge.
Reflective practice is an essential management tool which supports the development of knowledge, skills and behaviours in the workplace. By consciously analysing own performance, decision making, leadership and management skills (in different situational contexts); opportunities for on-going development can be identified.

The aim of the unit is to equip learners with the understanding of the value of reflective practice, and how reflection can be used as the basis of a meaningful personal and professional development.
The aim of this unit is to develop managers’ understanding of ethical leadership and the impact of culture and values on leadership. Managers will examine leadership models and the concept of empowerment, with consideration of techniques and methods for leading others.

Corporate Social Responsibility (CSR) and sustainability are topics keenly related to
organisational accountability. Definitions and approaches taken to manage and lead CSR and sustainability vary according to the type and purpose of an organisation and its governance. Approaches typically include the development of aims and objectives, policy and strategy, with the intent to address the impact of an organisation’s activity on society, the environment and a commitment to ethical and responsible conduct.

*Unit 608 may only be selected as part of the Level 5 Diploma or Extended Diploma

Investing in Yourself

Continuing Professional Development (CPD) will help enhance your career and strengthen your CV. Improving and validating your skills also adds value to the organisation you work for. So, whether you are starting out in your career, changing careers, or increasing your skills and knowledge in your current career, you are investing in yourself because you understand the importance of you!

At Manager Training we understand not only the importance of CPD, but we understand the importance of quality courses that are accredited by industry-leading bodies. Our primary mission is to empower our learners!

Become a Chartered Manager

CMI offers you a route to becoming a Chartered Manager. As a Chartered Manager you’ll join a community of high performing professional managers who are self-aware and skills focused, delivering real value for their business.

CMI is the only the only Chartered body in the UK that awards Chartered Manager, the ultimate recognition of the professional manager.

CMI Membership

Whether you’re an ambitious highflyer or at the start of your management journey, CMI offers a host of benefits so support you through your career journey:

In Summary


CMI Level 5 Award in Management and Leadership

Accredited by:

Chartered Management Institute CMI

Entry requirements:

None. However, you should have sufficient capability at the right level to undertake the learning and assessment.


There is no exam, instead you need to submit and pass assessments which demonstrate that you have sufficiently understood the assessment criteria for each unit.

Study Time:

Award – 40 TQT*

Training provided by:

ITonlinelearning and Manager Training

*TQT total qualification time

Highly effective Manager

Completing a CMI level 5 qualification offers you more than just academic standing and a qualification that adds weight to your CV. You are empowered with skills and resources to be a highly effective manager.


The qualification is part of a suite of Principles of Management and Leadership qualifications, with more comprehensive options available:

CMI Level 5 Certificate in Management and Leadership provides a broader set of knowledge and skills than the Award. This qualification focuses more on specific management areas, increased emphasis on the areas that are most appropriate to your role and organisation.
CMI Level 5 Diploma in Management and Leadership provides you with a fully comprehensive collection of skills and knowledge necessary to becoming a successful manager.

Learn more about this qualification

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